COVID-19: Information for Hong Kong People Living in the UK, Denmark, Estonia, Finland, Latvia, Lithuania, Norway, Russia and Sweden


Latest Updates about COVID-19


General situation


The World Health Organization (WHO) declared the COVID-19 outbreak as a global pandemic on 11 March 2020.  Under such circumstances, apart from maintaining good personal hygiene, reducing social contacts and avoiding non-essential travels, it is important to closely monitor the development of the pandemic and follow the advice and regulations issued by the local authorities. 


For ease of reference, below are the websites of the relevant local authorities of the nine countries covered by London ETO –



Website of the local authority

The United Kingdom










Hong Kong’s response


On 4 January, the Hong Kong Special Administrative Region (HKSAR) government activated the “Serious Response Level” for the “Preparedness and Response Plan for Novel Infectious Disease of Public Health Significance”. On 25 January, the “Emergency Response Level” was activated.


The HKSAR government has implemented a comprehensive and co-ordinated approach to contain the spread of COVID-19 and protect the health of the community while maintaining Hong Kong’s position as an international city and aviation hub.  The Government response is guided by three key principles: responding promptly, staying alert to the situation, and working in an open and transparent manner.


The HKSAR government has launched the COVID-19 Thematic Website to disseminate relevant information and useful resources, including health advice, clarifications, a dashboard showing the COVID-19 cases in Hong Kong, and the situation of various countries / areas.


Travelling to Hong Kong


The HKSAR government has introduced travel restrictions and health quarantine arrangements for inbound travellers from overseas to prevent further importation of cases. 


Travel restrictions


Starting from 00:00 a.m., on 25 March 2020 (HK time), except for Hong Kong residents, all travellers arriving Hong Kong by flights from overseas countries/territories will be denied entry.  The same restriction will also apply to non-Hong Kong residents travelling to Hong Kong from the Mainland of China, Macao and Taiwan who have been to any overseas countries/territories in the past 14 days.   The above temporary restrictions will remain in force until further notice.


Starting from 00.00 a.m., on 1 October 2020 (HK time), a HK resident travelling from the UK to HK is required to present the following documents before being checked-in for the flight to HK.  The same requirements apply to a HK resident who has stayed in the UK during the 14 days before boarding the flight to HK:


1.         a test report, in English or Chinese, issued by a laboratory or healthcare institution, bearing the name of the relevant traveller identical to that in his/her valid travel document to show that the relevant traveller underwent a nucleic acid test for COVID-19, the sample for which was taken within 72 hours before the scheduled time of departure of the flight; and that the relevant traveller was tested negative for COVID-19; and


2.         if the relevant report is not in English or Chinese or does not contain all of the aforementioned information, a written confirmation, in English or Chinese, issued by the laboratory or healthcare institution, bearing the name of the relevant traveller identical to that in his/her valid travel document, setting out all of the aforementioned information and presented together with the test report; and


3.         documentary proof in English or Chinese to show that the laboratory or healthcare institution is ISO 15189 accredited or is recognised or approved by the relevant authority of the government of the place in which the laboratory or healthcare institution is located; and


4.         the relevant traveller has confirmation in English or Chinese of room reservation in a hotel in Hong Kong for not less than 14 days starting on the day of the arrival of the relevant traveller in Hong Kong.


Further details are set out here.  Please note that until further notice, only Hong Kong residents will be permitted to enter HK.


Transit at Hong Kong International Airport


Transfer / transit services at the Hong Kong International Airport, which had been temporarily suspended since 25 March, has been gradually resumed from 1 June.  Please refer to the announcement of the Airport Authority here for the detailed arrangement. Transfer/transit services at Hong Kong International Airport for passengers from airports in Mainland China will resume with effect from 15 August 2020 until 15 October 2020.  However, transfer/transit services to destinations in Mainland China at Hong Kong International Airport will remain unavailable.  Please refer to this press release of the Airport Authority for details."


Compulsory quarantine  


All inbound travellers are subject to a 14-day compulsory quarantine requirement.  Several groups of persons, who are travelling from the Mainland, Taiwan or Macao for recognised purposes relating to manufacturing operations, business activities or the provision of professional services in the interest of Hong Kong’s economic development, are exempted from the requirement.  The contact details of the relevant government bureaux / departments are as follows for reference.


Exemption types

Relevant bureaux / departments

Enquiry numbers

Enquiry emails

Mechanism for persons engaged in technological research and development co-operation-related activities in the Mainland, Macao or Taiwan

Innovation and Technology Commission

(852) 2594 5602

(852) 2594 5932

Mechanism for the University of Hong Kong - Shenzhen Hospital and Hong Kong enterprises providing medical or dental services in the Mainland

Food and Health Bureau

(852) 3509 8953

Mechanism for enterprises with provision of construction-related professional services in Mainland

Development Bureau

Depending on your profession.  Please click here for the details.

Mechanism for registered practice units of Hong Kong Institute of Certified Public Accountants

Financial Services and the Treasury Bureau

(852) 2810 3824

Mechanism for legal and dispute resolution services providers

Department of Justice

(852) 3902 8637

Mechanism for enterprises with operating base relating to logistics, port and/or shipping business in Mainland

Transport and Housing Bureau

(852)3509 8211

Mechanism for directors of listed companies or listing applicants on duty travel from the Mainland

Financial Services and the Treasury Bureau

(852) 2810 3824

Mechanism for directors and executives of specified listed companies travelling to / from the Mainland for the purpose of carrying out essential business activities

Financial Services and the Treasury Bureau

(852) 2810 3824



Relevant inbound travel related measures could be found in the COVID-19 Thematic Website


Travelling out of Hong Kong


The HKSAR government strongly urges members of the public to avoid non-essential travel outside Hong Kong.  In view of the health risks arising from the persistent and rapid increase in COVID-19 cases worldwide, the Red Outbound Travel Alert was issued on 17 March on all overseas countries/territories.


The COVID-19 Thematic Website has set out our general travel advice for reference.


Useful contacts


For enquiries, please contact HKETO London at, or at +44-(0)20-7499 9821.  HKETO London operates during office hours, and so phone enquiries received outside office hours would be recorded as messages for subsequent follow-up.


For emergency assistance, Hong Kong residents outside Hong Kong may call the Assistance to Hong Kong Residents Unit 24-hour hotline at +852-1868.


For consular service, the consular service hotlines of the Chinese Embassies in the 9 countries covered by HKETO London are listed below for your easy reference:



Consular Service No.

Chinese Embassy in Denmark


Chinese Embassy in Estonia


Chinese Embassy in Finland


Chinese Embassy in Latvia


Chinese Embassy in Lithuania

+370-6860 7740

Chinese Embassy in Norway


Chinese Embassy in Russia


Chinese Embassy in Sweden


Chinese Embassy in the United Kingdom